OCIMS Call Center – 2017 Release
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Ocims*Call Center 2016 Release will be available from Feb 2015.
In addition to many improvements, 2016 Release adds new features such as Business Catering, Interfaces to external ordering systems, Complaint escalation as well as many additional features of existing functionality and services.
OCIMS*Drive is one of the highlight for 2016. Also note our other systems releases.
Our 2016 Mid year release will be an exciting one as it introduces Newly revamped platform options related to CRM and Loyalty Program.
Keep watching this corner…
Ask your Agent for full release documentation before you apply.