Web / Mobile Ordering
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Totally Integrated Solution
Web / Mobile Ordering
OCIMS*Web a call center on the web/Mobile. All you can do in the call center, your web/mobile customer can do the same. A huge saving of agent resources is directly translated into increased call center capacity especially in peak times.
Web/Mobile Ordering seamlessly integrates with call center operation. Your call center is always in control of customer orders. Yet, customer orders are instantly made available in your kitchen.
Mobile apps may optionally be Native Mobile or Web based mobile apps.