• F&B Point of Sale Solution
 

Our Product Philosophy

Holistic Solutions for Operational Trans- formation and Efficiency.

Leverage our integrated, innovative, and cloud-based tools for success.

Our Product Suite

The OCIMS software offers an end-to-end view of your restaurant to help streamline, speed up, and scale your operations. Our integrated approach promotes seamless collaboration, supports well-structured workflows, and guarantees data consistency across service channels and platforms.

With customizable implementation and support options, choose from on-site, fully hosted, or as-a-service models that are best suited for your restaurant and operational needs. Our OCIMS Enterprise Solution presents a smart, all-encompassing answer for your operational gaps and needs. With a vast number of certified interfaces to third-party products, we ensure best-in-class connectivity for your restaurant systems.

    • CALL CENTER ORDER MANAGEMENT PLATFORM

      Rich functionality powered by an intuitive multi-lingual user interface.

    • Key Features

      • Sophisticated agent ordering and management system.
      • Single sign-in access for comprehensive product suite.
      • Centralized reporting across brands, countries & enterprises.
      • Third-party integration capabilities.
      • Fully integrated online ordering options.
      • Enriched customer profiles through robust data analytics.

    • POINT OF SALE SOLUTIONS

      Omnichannel and portable fine dining and tablet POS

    • Key Features

      • Table management and outlet inventory management.
      • Everyday cashier payment controls.
      • Outlet-level inventory management based on actual sales.
      • Kitchen delivery speed monitoring and evaluation.
      • Staff discount entitlement controls across service channels.
      • Hassle-free reporting through automated scheduling.

    • DELIVERY MANAGEMENT AND DRIVER APP

      Robust geographic and real-time tracking capabilities

    • Key Features

      • Hands-free order delivery services.
      • Automated order allocation and dispatching.
      • Total view and control from central location.
      • Live tracking and historical/past trip reviews.
      • Instant messaging functionalities for drivers & central control.
      • Hub concepts for driver resource pooling.
      • Auto-order allocation to drivers.
      • Customizable Online Ordering App.
      • Product Sales Forecast.
      • Inventory Management.
      • Marketplace Integration Services.

    • CUSTOMER RELATIONSHIP MANAGEMENT

      Enriched capabilities for customer analysis and campaign evaluation

    • Key Features

      • Multi-faceted customer segmentation.
      • Customer sales and sentiment analysis.
      • In-depth insights into ordering behavior and shifts.
      • Geographic performance monitoring and measurement.
      • Campaign optimization and design based on historical data.
      • Channel-specific campaigns and promotions.

    • CUSTOMER LOYALTY PROGRAM

      A wide array of options to drive repeat purchases

    • Key Features

      • Multi-channel coverage and customer reach.
      • Customer identification through QR codes.
      • Personalization options for loyalty cards.
      • Electronic registration for loyalty program members.

Contact

Get in Touch.

Let’s Connect, Co-Create, and Collaborate.

We’re here to empower your F&B business with tech and talent of the future.

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